Specific Responsibilities:

• IT Infrastructure Management • Manage and maintain servers, desktops, laptops, printers, biometric devices, CCTV systems, networking equipment, and other IT assets. • Ensure uninterrupted availability of IT infrastructure across all branches. • Monitor system performance and optimize network efficiency. • Plan and execute IT infrastructure upgrades and expansion projects. Network & Cyber Security • Implement and monitor firewall, antivirus, endpoint security, VPN, and email security solutions. • Ensure compliance with cybersecurity best practices and regulatory requirements. • Conduct regular vulnerability assessments and coordinate security audits. • Develop and maintain disaster recovery and business continuity plans. • Monitor and respond to cyber threats and security incidents. Trading & Business Applications • Provide technical support for trading applications and back-office systems. • Coordinate with exchanges, software vendors, and technology partners for issue resolution. • Ensure smooth integration and functioning of all business applications. • Manage software licensing and version upgrades. User Support & IT Operations • Lead the IT Helpdesk and ensure timely resolution of employee IT issues. • Maintain Service Level Agreements (SLAs) for issue resolution. • Support onboarding and offboarding activities, including user account creation, email setup, and system access. • Manage Active Directory, user permissions, and access controls. Branch IT Support • Provide remote and on-site technical support to all branch offices. • Ensure network connectivity, internet uptime, and system availability across branches. • Coordinate installation of new IT infrastructure for branch expansion. Vendor Management • Manage relationships with IT vendors, AMC providers, internet service providers, and software partners. • Negotiate contracts and monitor vendor performance. • Ensure timely renewal of licenses, warranties, and annual maintenance con

Key Performance Indicators:

• • Leadership & Team Management • Problem Solving & Analytical Thinking • Vendor Management • Project Management • Communication & Stakeholder Management • Decision Making • Time Management • Business Continuity Planning • Customer Service Orientation

Technical Competencies /Skills:

• • Windows Server Administration • Microsoft 365 Administration • Active Directory & Group Policy • Firewall & Network Security • VPN Configuration • LAN/WAN Management • Virtualization (VMware/Hyper-V) • Cloud Platforms (Azure/AWS) • SQL Database Basics • Backup & Disaster Recovery • Antivirus & Endpoint Security • Cybersecurity Best Practices • CCTV, Biometric & Access Control Systems • IT Asset Management • Helpdesk Management

Experience:

• • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. • MBA (IT) or relevant certifications such as CCNA, MCSE, Microsoft Azure, AWS, ITIL, CEH, or CISSP will be an added advantage. • 5–10 years of experience in IT Infrastructure, Networking, and Information Security. • Experience in the BFSI, Stock Broking, Banking, Financial Services, or FinTech sector will be preferred.

Specific Responsibilities:

• Acquire new clients and generate brokerage revenue.
• Manage and maintain existing client relationships.
• Provide market updates, stock ideas, and trading support.
• Increase client trading activity and business.
• Follow up on leads and convert prospects into active clients.
• Coordinate with Research, RMS, Operations, and Back Office teams.
• Resolve client queries and ensure quality service.
• Ensure compliance with company policies and regulatory requirements.

Key Performance Indicators:

• Brokerage / Revenue Generation.
• New Client Acquisition
• Client Activation & Retention
• Trading Volume
• Lead Conversion
• Cross-Selling.
• Monthly / Quarterly Target Achievement.
• Client Satisfaction.

Technical Competencies /Skills:

• Good knowledge of Equity Markets and Trading.
• Knowledge of Demat, Trading Accounts, Equity & basic F&O.
• Strong communication and sales skills.
• Good client relationship management skills.
• NISM certification preferred.
• Graduate in any discipline.

Experience:

• 1–5 years of experience in Equity Broking / Stock Broking / Financial Services.

Specific Responsibilities:

• Acquire new clients and generate brokerage revenue.
• Manage and maintain existing client relationships.
• Provide market updates, stock ideas, and trading support.
• Increase client trading activity and business.
• Follow up on leads and convert prospects into active clients.
• Coordinate with Research, RMS, Operations, and Back Office teams.
• Resolve client queries and ensure quality service.
• Ensure compliance with company policies and regulatory requirements.

Key Performance Indicators:

• Brokerage / Revenue Generation.
• New Client Acquisition
• Client Activation & Retention
• Trading Volume
• Lead Conversion
• Cross-Selling.
• Monthly / Quarterly Target Achievement.
• Client Satisfaction.

Technical Competencies /Skills:

• Good knowledge of Equity Markets and Trading.
• Knowledge of Demat, Trading Accounts, Equity & basic F&O.
• Strong communication and sales skills.
• Good client relationship management skills.
• NISM certification preferred.
• Graduate in any discipline.

Experience:

• 1–5 years of experience in Equity Broking / Stock Broking / Financial Services.

Specific Responsibilities:

• Provide strong leadership and direction to the branch team.
• Recruit, train, and supervise branch staff, including Brokers, Relationship Managers, and administrative personnel
• Foster a positive and collaborative work environment to enhance productivity and employee satisfaction.
• Develop and execute strategies to achieve branch sales targets and revenue goals.
• Drive business development initiatives to expand the client base and increase market share.
• Monitor and analyze market trends, competition, and customer needs to identify new business opportunities.
• Ensure adherence to regulatory and compliance standards within the broking industry.
• Implement and enforce internal policies and procedures to mitigate risks.
• Keep updated with regulatory changes and ensure branch activities remain compliant with applicable requirements.

Key Performance Indicators:

• Branch Sales & Revenue Growth.
• Business Development & Client Acquisition.
• Team Performance & Productivity.
• Compliance & Risk Management.
• Client Relationship Management.
• Branch Operations & Administration.

Technical Competencies /Skills:

• Bachelor's degree in Finance, Business, or a related field.
• Relevant experience in the stockbroking industry with a proven track record.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of financial markets and products
• Good understanding of regulatory and compliance requirements.
• NISM certification as applicable, with timely renewal as required.

Experience:

• 5–8 years of experience in the stockbroking industry preferred.

Specific Responsibilities:

• Handle and manage the team to achieve business and revenue targets.
• Drive Private Client Acquisition with a target ticket size of 20 Lakhs.
• Advise clients based on market intelligence and research reports.
• Generate revenue through Equity Broking and cross-selling Third-Party Products such as Mutual Funds, PMS, and AIFs.
• Handle client queries and complaints and ensure timely resolution within TAT.
• Apply strong market knowledge and advanced strategies to increase book size and revenue.
• Monitor and enhance advisory and trading skills through call tracking, weekly target meetings, and conference calls.
• Coordinate with Third-Party Product Manufacturers and other stakeholders.
• Ensure a high level of customer service by providing effective advisory and timely operational support.

Key Performance Indicators:

• Business Development & Revenue Growth.
• Branch Operations Support.
• Team Management & Training
• Compliance & Risk Control.
• Client Relationship Management.
• Reporting & Coordination.

Technical Competencies /Skills:

• Strong knowledge of stockbroking operations and financial products.
• Sales and target-driven mindset.
• Experience in branch/operations management.
• Good understanding of compliance and regulatory processes.
• Leadership and team coordination skills.
• Strong analytical and reporting abilities.
• Excellent communication and negotiation skills.
• Strong problem-solving and decision-making abilities.

Experience:

• 5–8+ years of experience in stockbroking, securities, or financial services.
• Prior experience in branch or regional operations preferred.
• Experience in managing multi-branch performance will be an advantage.